Effective Date: 30.5.2025
At Carlos China Psychotherapy, your privacy is of utmost importance. This Privacy Policy outlines how we handle personal information collected through our website and ensures compliance with relevant privacy regulations, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). It also reflects professional obligations aligned with PACFA's Code of Ethics.
1. Information We Do Not Collect
This website is designed for informational and contact purposes only. We do not collect, store, or process any personal health information or sensitive client data via the website.
We do not request or store therapy session notes, medical records, mental health history, or diagnostic information online.
We do not provide online booking, intake forms, or assessments directly through the website.
If you choose to contact Carlos via email or phone, any information you voluntarily provide will be handled confidentially and in accordance with PACFA's ethical standards and the Australian Privacy Principles.
2. General Website Data
We may collect limited, non-identifiable information such as:
- Basic analytics (e.g., page views, session duration) to improve site performance and user experience
- IP addresses, browser type, and device type for diagnostic purposes
- Contact form submissions (if enabled) that are emailed directly to Carlos and not stored on the site or any database
This data is used solely for functional purposes and is not shared with third parties.
3. Use of Cookies
This website may use cookies or similar technologies to enhance user experience. These are standard tools to help track website performance and user preferences. You can control cookie behaviour via your browser settings.
4. Professional & Ethical Compliance (PACFA)
As a PACFA-registered psychotherapist, Carlos complies with the PACFA Code of Ethics, including obligations around:
- Confidentiality
- Data protection
- Appropriate handling of client communications
All professional records are kept offline, securely stored, and in accordance with legal retention requirements. No therapeutic or clinical information is collected through this website.
5. Third-Party Services
This website may contain links to third-party sites (e.g., for reading materials or references). We are not responsible for the privacy practices or content of these external sites.
6. Contact and Enquiries
If you have any concerns about your privacy or this policy, please contact:
7. Policy Updates
This Privacy Policy may be updated from time to time. Any changes will be posted on this page with the revised effective date.